Claim Contacts

No one wants to have a claim but let’s face it, they happen.   We understand that having a claim can be a scary and nerve wrecking time for our customers.  Whether it is your first claim or you have been down this road before many thoughts and questions may be spinning through your head.  That’s why at W.J. Farmer Insurance Agency, LLC we have developed a claims system to make the processing and handling of claims as comforting and easy as possible.  Our customer service representatives are always ready to submit your claims and answer any questions you may have and our administrative assistants will follow-up with you to make sure your claim is being processed to your satisfaction.  Although you can call our office to discuss a claim we have listed our carriers direct claim information here for your convenience.


Dryden Mutual Insurance Company

Dryden Mutual asks claims be submitted directly to our agency.  If our agency is unavailable and the claim is an emergency you can call them in to Dryden at:

During office hours: 1-800-782-0154

Nights & weekends only: 607-428-0176 or 1-800-556-5802.


Erie Insurance Company

You can call us, your agent, to file a claim OR

Call (800) 367-3743 for support 24/7:

  • Option 1 to report a windshield or auto glass claim (Call us, file your auto glass claim via our Erie Insurance Mobile App or file your auto glass claim online now.)
  • Option 2 for roadside assistance provided by Agero (Call us, submit a roadside request via our Erie Insurance Mobile App or file your roadside claim online now.)
  • Option 3 for workers’ compensation claims (Call us or file your workers’ compensation claim online now.)
  • Option 4 to start a new claim for the first time
  • Option 5 to speak to a representative about a previously reported claim
  • Option 6 for Customer Care for questions about billing, payments and policy information

For a claim for a life insurance policy or annuity contract, call Erie Family Life at (800) 458-0811, option 3.


Erie and Niagara Insurance Association

To submit a claim online Click Here

During Business Hours – Mon thru Fri (8:15 am – 4:30 pm):

After Hours and Weekends:


Foremost Insurance Group

To submit a claim online: File/View a Claim Online

To report a claim by phone contact: 1-800-274-7865


Millville Insurance Company of New York (NY Policyholders)

  • Call Millville Mutual 1-800-262-8495  and choose option 3 – Claims
  • File Online: Submit your claim, send photos to your adjuster, and receive claim documents through the MyMillville website.


Millville Mutual Insurance Company (PA Policyholders)

To report a claim by phone contact 1-800-262-8495, ext 3


New York Central Mutual 

To report a claim by phone contact: 1-800-234-6926



To submit a claim online: Click Here

To report a claim by phone contact:

Auto – 1-800-776-4737

Renters (underwritten by ASI) – 1-866-274-5677


Security Mutual

To report a claim you will need to contact our agency directly; 607-796-0551

You may send Security Mutual a notice of your claim by sending an email to



To submit a claim online Click Here

To report a claim by phone contact 1-800-252-4633


Utica National Insurance Group

Online: Customer Care Center


To report a claim by phone contact 1-800-216-1420

To report a claim by fax 1-888-538-2018

To report a claim by mail:

P.O. Box 5310
Binghamton, NY 13902-9955